Sandy O Pmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker State College, Pennsylvania

Faulty toilet paper

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The paper became like dust mid way thru the roll, all fell apart. Became like dust. Was all over the floor, was a mess.
View full review
Lucas T Pkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quality issues

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Faulty tissue contacted northern and issue was taken care of very pleasant and helpful customer service I will be buying again
View full review
Pros:
  • Always a great product

Preferred solution: Follow up on quality control

Robert G Icv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Terrible customer service

all phone numbers dead, email wont accept. Cant reach Northern. They aremaking it difficult. How else can I reach them?
View full review
Loss:
$5
Pros:
  • Great paper
Cons:
  • Very poor production

Preferred solution: explanation

User's recommendation: buy a different brand

Robert G Icv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Velva, North Dakota

Poor quality

paper will not tear properly. Northern has dropped all QC and paper rolls will not tear apart properly.
View full review
Loss:
$5
Pros:
  • Great paper
Cons:
  • Very poor production

Preferred solution: an answer

User's recommendation: buy another brand Charmin

Marjorie F Jhu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Toilet paper

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have used your toilet paper for years and this is the first time I have ever had a problem with your product. This last batch that I bought was rolled backwards. Every time we rolled it the two ply came apart. Not saying we could not use it we did but it was kind of a pain. I love this product and just wanted you to be aware of this. All 4 rolls in the package were the same. Northern tissue is the only one that I like and will still continue to use.
View full review
Pros:
  • Good product

Preferred solution: Just wanted them to know

Marvelle Hac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Onawa, Iowa

Allergy

Number didnt go through:::::.bbbbbv ccchhnnvvvhjkjbvcvghjjkhvcxddryuiihfdsfuiiougddvgftuugfdfuuojgfdyuiohgrryiutrrxxxxcxcbhjjkkhfszdghjjkoutdssyuuiooiutrdddyuiiy
View full review
Temika J Qlv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad tissue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It was not to the standard from what Im use to . I just dont understand why the product isnt what I want but I recommend some of my friends to use it after this in Spanish I probably wouldnt, but I would like a refund or I would like a coupon to get me some more to try it out to continue using it and then that I am straight but I will recommend it to a lot of people because I love it. Its just one of these times where I encounter and with a wrong product but other than that I will purchase it again.
View full review
Loss:
$22
Pros:
  • It still a good product
Cons:
  • It just something that happens

Preferred solution: Deliver product or service ordered

User's recommendation: Maybe

Anonymous
map-marker Lexington, Kentucky

Quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Your toilet paper is not machined and layered properly, when you unroll it it separates 1 small section as you unroll it! And it is lumpy on one side. You can not even talk to a customer service agent live!!! Call me for more information if you care! 630-945-****. My name is Wayne
View full review
Sandi H Lyz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointed

Good Morning. I know that life has gone crazy and covid caused so many companies and individuals hardships and misfortune. I can't say this is your reason, but I must state that your toilet paper has been pushed aside too. I pay more for Quilted Northrn and now don't know why I do. The rolls seem thinner and smaller as a whole, and none of them stuck together. When put on the holder stand, they are all hanging loose and unrolling. Not sanitary and looks terrible too. We are overpaying for everything these days no matter the changes or downgrades even for that matter. This is sad and hugely disappointing.
View full review
Loss:
$26

Preferred solution: Either both packs replaced or a credit to repurchase them

Anonymous
map-marker Allendale Charter Township, Michigan

Bad toilet paper

The company sad that I would receive a coupon to help with the replacement of the bad jumbo size pack that was no good each ply was separated. Might as well saved money and bought one ply because thats what I had. Lying bait and switch. I will not be buy any more NORTHERN TOILET PAPER!
View full review

User's recommendation: Do Not Buy!

Anonymous
map-marker Toms River, New Jersey

To complain about the very narrow toilet paper that costs me more for less

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I cannot contact a live person and this communication method is useless. You know my concerns, and you still have not addressed them. We are going in circles. Sad
View full review
Floyd W Akers

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Logan, West Virginia

Your Northern bath tissue is'nt plush anymore!

Northern bath tissue is'nt plush anymore! Also, it's narrow and rougher it could be better ,I thank, don't you?
View full review
Loss:
$15
Pros:
  • Use to be plush

Preferred solution: Let the company propose a solution

Anonymous
map-marker Brooklyn, New York

To complain about the very narrow toilet paper that costs me more for less

Very narrow toilet paper at a higher price. Whats going on and dont blame it on the pandemic. Im sure Im not the only customer complaining about getting less of a product thats costing more money.
View full review
Anthony W Tqn
map-marker Vidalia, Louisiana

Your company sucks no one can get a hold of you

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Your company sucks no one can get a hold of you I hate this *** company now you shouldnt have to spend hours looking for a way to get a hold of you you suck
View full review

Preferred solution: I want to know where to buy toilet paper online like I did before

User's recommendation: No!!!!

Keith K Jte
map-marker York, Pennsylvania

Poor product

Two package ago I purchased some of the roles were not wrapped tight in the center other roles were not perforated the whole way across the tissue. This is the last package I purchased the cores in the center of the toilet paper were coming apart. I purchased these at Sams do they sell seconds. I have been purchasing Northern about 29 years.
View full review

Preferred solution: Let the company propose a solution

User's recommendation: Let me see how they handle this

Anonymous
map-marker Philadelphia, Pennsylvania

Boughht 16roll pk and it suppose to be 2 ply but plys not put together

Toilet paper is suppose to be two ply but it's two single plys Paper is not put together as two ply Always but quilted northern but this is the first time had any problems with it
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article